Terms and conditions

I. General information
The General Terms and Conditions are the subject of all our business relations between DSD Supplies ltd. and our customers. Oral agreements or amendments must be made in writing in order to be effective. The general terms and conditions can be viewed at any time in our online shop on the page "General Terms and Conditions". The General Terms and Conditions must be confirmed in the online shop prior to conclusion of the purchase contract and are deemed to have been accepted at the latest upon receipt of the delivery/goods.
II. subject matter of the contract
We deliver our products under the specified conditions. Our products represent an offer to conclude a sales contract. The contract is only concluded after a binding order confirmation by us. No sales contract is concluded for products that are not included in the order confirmation. All information on materials, colours, dimensions, material properties and other product features are for product description purposes only and are non-binding with regard to their properties of use. Special usage properties (e.g. breaking strength, water resistance, solvent resistance, etc.) shall only be deemed warranted with a corresponding written note.

III. prices
We charge prices exclusively in GBP, EUR or USD. We reserve the right to make price corrections due to changed material prices or changes due to processing errors. The prices are noted in the item description and can be viewed on the current price list.
IV. Payment
The invoice amounts are due immediately and without deduction. Other payment dates are to be shown in the invoice. The invoice shall be deemed paid when the full invoice amount has been credited to our account. Discounts, price reductions or rebates are shown on the invoice. We offer the following payment methods to our customers: - PayPal For payment via the payment method "PayPal". This payment method is only available to registered customers. - Prepayment: With prepayment the amount is due within 14 days. In case of non-payment of the invoice amount, the purchase contract shall be deemed not to have been concluded. - Invoice This payment method is reserved for registered business and regular customers. All resulting additional costs (fees) are charged to the customer. Default of payment occurs immediately if the due date shown on the invoice has been exceeded by one working day. We charge default interest of 5% above the current base rate of the ECB in the event of late payment. For each reminder we charge a lump sum of 5,-€.
V. Delivery
All articles offered in the shop with the displayed status "Available" will be delivered within 10-14 working days after receipt of payment. All not immediately available articles are provided with an appropriate note about the estimated delivery time. Transport and packaging costs are shown on the invoice and must be paid by the customer. Deviations from the transport costs due to size or weight of the goods, or extended transport insurance in the case of a higher value of goods are also to be borne by the customer.
VI. retention of title:
The goods remain the property of the company DSD Supplies Ltd. until full payment has been received.
VII Warranty

VII.a If the customer is a consumer, the following shall apply: With all goods from our shop legal warranty rights exist.

VII.b The warranty rights of the customer are governed by the statutory provisions, whereby in deviation from the statutory provisions, the warranty period for used goods is limited to one year from delivery of the goods.

VII.c The shortening of the limitation period for warranty claims to one year does not apply to damages caused by the seller or his vicarious agents from an injury to life, limb, health and fraudulent, grossly negligent or intentionally caused damage.

VII.d If the customer is an entrepreneur, the following shall apply: The customer must inspect the goods immediately after delivery by the seller, insofar as this is feasible in the ordinary course of business, and, should a defect become apparent, must notify the seller of this immediately. If the customer fails to notify the seller, the goods shall be deemed to have been accepted unless the defect was not identifiable during the inspection. If such a defect appears later, the notification must be made immediately after discovery. If this does not occur, the goods shall be deemed to have been approved. The timely dispatch of the notification shall suffice to preserve the rights of the customer.

VII.e In the event of a defect, the Seller shall be free, at its discretion, to fulfil its warranty obligation either by repair or replacement delivery. In the event of a failure to remedy the defect, the customer may either demand a reduction of the purchase price or withdraw from the contract.

VII.f The limitation period for warranty claims for entrepreneurs for newly manufactured goods is one year from delivery of the goods. In the case of the sale of used goods, the warranty is fundamentally excluded. The reduction of the warranty claims for new goods to one year or the exclusion of the warranty for used goods does not apply to damage caused by the seller or his vicarious agents from an injury to life, body, health and in the case of fraudulent, grossly negligent or intentionally caused damage.
VIII. Revocation:
The buyer can withdraw from the purchase contract within 30 days without giving reasons. The revocation is to be addressed in writing to: DSD Supplies Ltd, Unit 2c, Canal Street, Kirkintilloch, Glasgow, G66 1QL, Scotland or by e-mail to: info@dsd-supplies.co.uk In the event of an effective revocation, the mutually received services are to be returned in full. If the performance cannot be returned in full by the revoking party, the revoking party must pay compensation for this. The revocation period begins on the day the goods are received by the customer. The timely dispatch of the revocation is sufficient to comply with the revocation period. The burden of proof lies with the revoking party.
IX. Exclusion of liability:
The company SunCatcher Ltd. is not liable for damages and consequential damages that arise as a result of improper use of the products on the part of the customer.
X. Place of performance and jurisdiction:
Place of fulfillment is the seat of the company SunCatcher Ltd. jurisdiction is Glasgow.
The legal regulations of Scotland apply to all services rendered by us.
XI. Information on Online Dispute Resolution:
The EU Commission provides a platform for online dispute resolution on the Internet. This platform serves as a contact point for out-of-court settlement of disputes that may arise from online contracts (purchase or service contracts) concluded with consumers. The platform for online dispute resolution can be reached via the following link: http://ec.europa.eu/consumers/odr
Last update: 07-2019